Version 2026-09-26-draft
This notice explains how Yomboi Solutions Limited (“we”, “us”) handles information you submit through this website. It covers the quotation form, the contact form and the technical data the website needs to operate.
What we collect
- Quotation requests: the service you choose, your name, optional organization, email address and/or telephone number, your description of what you need, the delivery or service location, an optional collection location and an optional preferred date.
- Contact messages: your name, optional organization, email address and/or telephone number, an optional subject and your message.
- Reference by WhatsApp or SMS (only if you ask): if you tick the box to receive your reference on your telephone, we record that choice and use your telephone number to send that one message.
- Consent record: the date and time you confirmed we may use your details to respond, and the version of this notice in force at the time.
- Abuse protection: to limit repeated or automated submissions, the website counts requests per connection. It stores a one-way, salted code derived from your IP address, not the address itself, and discards these counters after two days.
The website does not use advertising or analytics cookies, and it does not load fonts, scripts or trackers from other companies. If you switch between light and dark display, that preference is saved only in your own browser.
How we use it
We use your details only to review and respond to your enquiry: to contact you, clarify requirements and prepare a quotation. We do not use enquiry details for marketing and we do not sell them.
Where it is stored and who can see it
- The website is hosted by Vercel, and submissions are stored in a hosted database operated by our database provider, Convex. These providers process the information on our behalf and may store it on servers outside Sierra Leone.
- When an enquiry is recorded, a notification containing its details is sent by email to our company inbox through our email service provider.
- If you ask for your reference by WhatsApp or SMS, your telephone number and the reference are passed to our messaging provider for that message: WhatsApp (Meta Platforms) or, for SMS, Twilio. They may process it outside Sierra Leone.
- Stored enquiries can be viewed only through a protected administration area. Staff sign in through our authentication provider, Clerk, and only accounts we have approved can open it. There is no public page that shows enquiry details, and a reference number alone does not give access to them.
- We share enquiry details with other parties only when needed to fulfil a request you have asked us to quote for, and only the details required for that purpose.
On your device, WhatsApp and the assistant
- Saved when the connection drops: if your enquiry cannot be sent because there is no connection, it is saved in your browser on this device and sent automatically when the connection returns. Once sent, the details are removed from the device; only the reference number is kept there so the website can show it to you, for up to 30 days or until you close the message. You can discard a saved enquiry that could not be sent. On a shared device, remember that a saved enquiry stays in that browser until it is sent.
- Pages for offline use: the website keeps copies of its own pages and files in your browser so they open without a connection. These copies contain no personal information.
- The website assistant answers from the content of this website, on your device. What you type in it is not sent to us or to anyone else. It is kept in your browser only until you close the tab, unless you choose to continue to the quotation form or to WhatsApp.
- WhatsApp: the WhatsApp buttons open a chat with our business number in WhatsApp, sometimes with a message prepared for you. Nothing is sent until you press send in WhatsApp. Messages you send us on WhatsApp are handled by WhatsApp under its own terms and privacy policy, and by us as described in this notice.
How long we keep it
Enquiry records are deleted automatically 24 months after they were last updated. Copies in our email inbox are managed under the same period by our staff.
Uploading documents
The website does not currently accept file uploads. Please do not send identification documents or other sensitive files through the form fields.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by emailing yomboisolutionsltd@gmail.com or calling +232 31 663 011 or +232 78 377 601. Please include your enquiry reference if you have one.
Contact
Yomboi Solutions Limited, 15 Rawdon Street, Freetown, Sierra Leone.